Industry standards of the first home textile industry power business without fear of the new regulations

Recently, the "Consumer Rights Protection Act (Draft)" was first submitted to the review, the draft has a "operator through telephone, television, network and other remote sales of goods, regardless of whether there are quality defects, consumers have The right to return from the date of receipt of goods within 7 days, "the release of the new draft for the network sales of products, no doubt added restrictions. However, for the growing emphasis on e-commerce channels of the textile industry, the consumer rights protection law amendment draft announcement did not get the expected attention in the industry, part of the textile electronics business, said, "7 days no reason to return the terms" already Before the implementation of the proposal in the industry for a long time.

As the first Internet cutting-edge trend of home brand, feel home e-commerce manager Jia Chengwei told reporters: "Since 2011, after e-commerce, we have to provide consumers with 7 days no reason to return service, so the new proposal on the brand's business and No other. "Others such as Lorraine, Mercury, Meng Lan, Fu Anna, Bo Yang and other textile industry within the first-line brand given the answer is basically the same, they are said, 7 days no reason to return the terms of the provisions of the day cat market itself, Brand stationed in Lynx Mall, it has signed the terms.

For the freight caused by the return of goods, Jia Chengwei said that due to product quality problems caused by the return of the situation, by the business commitment, if the consumer for personal reasons and return, by the consumer bear the freight. "But in order to minimize the loss, feel home for consumers to buy freight insurance, the price from a few cents to a few dollars, in the event of return, consumers will receive a certain amount of cash compensation." In the interview , The reporter also learned that, in addition to providing consumers with the purchase of freight insurance and other value-added services, some businesses even provide higher than the standard value of the standard service. Such as the only good home professional textile B2C portal for consumers to provide cash on delivery, 30 days free return policy, 24 hours customer service online and other services.

It can be seen that the announcement of the new proposal for the days of the cat market as the representative of some B2C site does not have much impact. Jia Chengwei said: "The main significance of the draft is for the other part of the 7 days without support for 7 days no reason to return the service business, that is, C class business, require them to provide the same services with the B class business, from the institutional point of view to ensure that the interests of consumers , While creating a more equitable and reasonable competitive environment.

For the consumer rights protection law to amend the draft announcement of what practical significance, Shanghai Jinxie Consulting Co., Ltd. brand consultant Liu Tuo given the answer is: "7 days in the proposal no reason to return, in fact, the home textiles business has been Some of the textile business have done this service, the new draft played a major role is to further protect the interests of consumers, to avoid consumers to buy the poor quality of the commodity."